How to apply


Application form      

decorative imageA coordinator may also be appointed to meet with the injured person while they are in hospital to find out more information about the circumstances of the accident and to liaise with the treating health team, about their injuries.

Treatment, rehabilitation and care services can only be paid for by the Lifetime Care and Support Commissioner when the person has been accepted as a participant of the Scheme. To be accepted into the Scheme you, your employer or workers compensation insurer must complete a LTCS Application Form - Workplace Accident.

The Application Form includes a medical certificate that needs to be completed by the treating doctor. This is to provide information about the severity of your injuries in relation to the injury criteria for entry to the Scheme.

The Commissioner may need to gather further information, including information from the police and investigate the accident before a decision can be made.

If you were injured at work, you should lodge a worker’s compensation claim through your employer as the LTCS Scheme only covers treatment and care costs.  The Application Form for participation in the Lifetime Care & Support Scheme cannot be used to obtain compensation under the Workers Compensation Act 1951.  

Acceptance into the Scheme

After receiving your application, the Commissioner will write to you (and also your employer or work accident insurer, if your application relates to a work injury) to advise whether you have been accepted into the Scheme as an interim participant.  An interim participant is a person who has been accepted into the Scheme on a temporary basis while their injuries are still improving.

As an interim participant you will have the cost of your treatment, rehabilitation and care paid for up to two years. Approaching the end of the two years you will be assessed for lifetime participation. If you are eligible for lifetime participation you will receive the treatment, rehabilitation and care you need for the rest of your life.

If you do not agree with the Commissioner's decision about eligibility for the Scheme you can dispute that decision. The Lifetime Care and Support Guidelines set out the process for disputing a decision.

For motor vehicle injuries

If you were injured in a motor accident that was caused by the fault of another driver, you may be eligible for compensation for economic and non-economic loss under the Compulsory Third Party (CTP) insurance scheme and a claim should be made against the insurer of the driver at fault. The Application Form for participation in the Lifetime Care & Support Scheme is separate to a Personal Injury Claim for CTP insurance.

For work injuries

If you were injured at workplace accident in the ACT, you may be eligible for workers’ compensation benefits (such as weekly compensation payments, impairment payments) under the Workers Compensation Act 1951 (the WC Act).  A worker who has been accepted into the LTCS Scheme is still able to seek compensation under the WC Act for economic and non-economic loss.  

Your application Form for participation in the LTCSS is not a substitute for, and cannot be used to obtain compensation, under the WC Act.

For information regarding your workers compensation rights, contact your workers compensation insurer or employer. For information about the LTCS Scheme call the Lifetime Care and Support Commissioner of the ACT on 13 22 81 or email ltcss@act.gov.au.