Information for Service Providers
If you are an LTCS service provider, or want to become one, it's important that you know how to work with us, what we pay for and how to receive payments from us.
Working with us
The Lifetime Care and Support Scheme purpose is to support people who have suffered a catastrophic injury as a result of a motor accident in the ACT. We do this in partnership with service providers like you.
Administration of the Scheme
The Lifetime Care and Support Commissioner of the ACT has entered into an arrangement with the NSW Lifetime Care and Support Authority (LTCSA) to manage the ongoing treatment and care support to the ACT Scheme participants as of 1 September 2015. The NSW Authority has expertise administering lifetime care and support schemes having operated a nearly identical scheme for a number of years
The NSW Authority will assist the Lifetime Care and Support Commissioner of the ACT with eligibility and managing the ongoing treatment and care support for participants in accordance with the ACT Lifetime Care and Support Guidelines.
Services we pay for
We pay for the treatment, rehabilitation and care needs of a participant when they are related to their motor accident injury.
For more information visit NSW LTCSA website
Request services for participants
Our participants have catastrophic injuries which often require treatment, rehabilitation and care from multiple service providers. These services are usually requested as part of a plan by the participant’s case manager.
Invoicing
Invoicing 
us correctly means you will receive your payments sooner. We will pay you by electronic transfer.
Participant assessment tools
Assessment tools are used in the Scheme (like FIM and WeeFIM) to help to monitor a participant’s progress and to determine eligibility for the Scheme.
Case management
Case managers are the primary point of contact for service providers and are responsible for organising and requesting most treatment, rehabilitation and care for participants.
Attendant care providers
We pay for attendant care to support our participants living at home and in their community.
Training and workshops
We run workshops throughout the year for service providers. This is a list of our upcoming workshops
Scheme information sheets
Information sheets on the Lifetime Care and Support Scheme, the services we provide, and how to work with us.