Feedback

The ACT Motor Accident Injuries Scheme (MAIS) is administered by the Motor Accident Injuries (MAI) Commission. The scheme aims to provide

  • Fair coverage for all road users
  • Equitable access to treatment and care for people who are injured
  • Quick and transparent benefits to get recovery underway as soon as possible
  • Comprehensive and ongoing support for those who need it most.

Feedback from scheme applicants and their families is a tool the Commission can use to improve the scheme. We recognise that listening to you improves your experience of the scheme. Your feedback may also drive improvements to the scheme for future users.

If you wish to provide feedback, please complete the form below. We value hearing about your experience with the scheme.

You can give your feedback anonymously however, the MAI Commission will not be able to reply to you. If you wish to have a response, please provide you contact details in the boxes provided.

Alternatively, if wish to give feedback directly, or require assistance to do so please contact us using the email or phone number below: