Office for Children, Youth and Family Support

OUTPUT CLASS 1: CHILDREN, YOUTH AND FAMILY SUPPORT
PRINCIPAL MEASURES	
Output 1.1:  OFFICE OF CHILD CARE	
Description:	Monitor and license the operation of child care services under the Children and Young People Act 1999.  Provision of resources to the community for the delivery of quality, accessible and affordable children’s services.	

Measures	2004-05
Targets1	2004-05
Estimated
Outcome	
Quantity			
Occasions of licence administration and compliance monitoring.	900	900	
Number of contracts administered.	16	16	
Quality/Effectiveness			
Customer satisfaction with the Office of Child Care.	95%	95%	
Funded organisations’ satisfaction with contract administration.	95%	95%	
Timeliness			
Completed child care service applications approved by required date. 	97%	100%	
Contract payments dispersed within contracted timeframes. 	97%	100%	
Cost 			
Cost per occasion of licence administration and compliance monitoring.	$1  142	$1  142	
			
TOTAL COST ($’000)	$4  870.4	$4  870.4	
GOVERNMENT PAYMENT FOR OUTPUTS ($’000)	$4  005.3	$4  005.3	
Notes
1.	The 2004‑05 targets have been revised to reflect the impact of the Appropriation Act 2004-2005 (No. 2) where applicable.

OUTPUT CLASS 1: CHILDREN, YOUTH AND FAMILY SUPPORT 
PRINCIPAL MEASURES	
OUTPUT 1.2:  SUPPORT FOR YOUNG PEOPLE	
Description:	Purchase of services to assist young people to participate in a range of community activities.	

Measures	2004-05
Targets1	2004-05
Estimated
Outcome	
Quantity			
Total number of youth service contracts administered. 	28	26	
Number of individual students who attend the Adolescent Day Unit.	20	20	
Quality/Effectiveness			
Funded organisations’ satisfaction with government contract administration.	90%	90%	
Satisfaction with Youth Connection Youth Work Service as measured by annual survey.	95%	100%	
Achievement of personal goals by Adolescent Day Unit students.	85%	95%	
Timeliness			
Requests for Youth Connection Youth Worker assistance assessed within seven working days.	90%	100%	
Individual work program developed for Adolescent Day Unit students within two weeks of admission.	95%	100%	
Contract payments disbursed within contracted timeframe.	95%	100%	
Cost			
Cost per student attending Adolescent Day Unit program.	$18  446	$18  446	
			
TOTAL COST ($’000)	$7  586.1	$7  586.1	
GOVERNMENT PAYMENT FOR OUTPUTS ($’000)	$7  497.0	$7  497.0	
Notes
1.	The 2004‑05 targets have been revised to reflect the impact of the Appropriation Act 2004-2005 (No. 2) where applicable.

OUTPUT CLASS 1: CHILDREN, YOUTH AND FAMILY SUPPORT
PRINCIPAL MEASURES	
OUTPUT 1.3:  YOUTH JUSTICE	
Description:	Provision of youth justice services through the supervision of young offenders referred by ACT Courts for community or custodial care (Quamby) and the production of court reports and assessments.	

Measures	2004-05
Targets1	2004-05
Estimated
Outcome	
Quantity			
Number of custody days used annually.	5  500	6  000	
Number of youth on community based orders.	280	280	
Number of custody days used by youths with special needs.	4  000	4  000	
Number of court reports and assessments.	950	950	
Number of individual clients supported by the Turnaround Program.2	30	15	
Quality/Effectiveness			
Community service orders completed.	85%	95%	
Timeliness			
Court reports and assessments meet timeframes set by the Children’s Court.	95%	95%	
Cost 			
Average cost per custody day. 	$1  005	$1  005	
			
TOTAL COST ($’000)	$8  955.9	$8  955.9	
GOVERNMENT PAYMENT FOR OUTPUTS ($’000)	$8  616.2	$8  616.2	
Notes
1.	The 2004‑05 targets have been revised to reflect the impact of the Appropriation Act 2004-2005 (No. 2) where applicable.
2.	The number of clients supported by Turnaround is expected to be below target as a result of difficulties in recruiting suitably skilled and experienced staff to undertake the complex case management required.  Without the appropriate staff to client ratio, the program was unable to accept new clients.  Further, the creation of the multi-disciplinary team, involving staff from other agencies has been delayed.

OUTPUT CLASS 1: CHILDREN, YOUTH AND FAMILY SUPPORT 
PRINCIPAL MEASURES	
OUTPUT 1.4:  CARE AND PROTECTION SERVICES	
Description:	Provision of case management for children and young people in need of support, substitute care, protection and an adoption service.	

Measures	2004-05
Targets1	2004-05
Estimated
Outcome	
Quantity			
Reports of concern about children and young people.	7  000	7  000	
Reports requiring appraisal.	3  000	3  000	
Days of substitute care used annually.	113  265	113  265	
Quality/Effectiveness			
Referrals proceeding to contact by Schools as Communities Program.	75%	75%	
Appraisals of reports completed as a percentage of those reports able to be completed in a particular reporting period. 	90%	85%	
Children admitted to out of home care in the previous year with 2 or less placements following admission.	75%	75%	
Timeliness			
Timeframes met for appraisal of reports depending on the level of suspected risk to the child: 			
	. within 24 hours 	90%	90%	
	. within 7 days2	85%	75%	
	. within 21 days2	85%	75%	
Cost 			
Average cost per substitute care day.	$193	$193	
			
TOTAL COST ($’000)	$42  831.7	$42  831.7	
GOVERNMENT PAYMENT FOR OUTPUTS ($’000)	$42  758.7	$42  758.7	
Notes
1.	The 2004‑05 targets have been revised to reflect the impact of the Appropriation Act 2004-2005 (No. 2) where applicable.
2.	Timeframes met for appraisal of reports within 7 and 21 days is expected to be below target as a result of a significant increase in the number of child protection reports received and the increase in the number of reports proceeding to appraisal.  This has resulted in some of the less urgent notifications being investigated outside the timeframes.  Immediate priority is given to reports requiring appraisal within 24 hours.

OUTPUT CLASS 1: CHILDREN, YOUTH AND FAMILY SUPPORT 
PRINCIPAL MEASURES	
OUTPUT 1.5:  FAMILY SUPPORT SERVICES 	
Description:	Provision of support and resources for a variety of family support activities and related services Purchase of services to assist young people to participate in a range of community activities.	

Measures	2004-05
Targets1	2004-05
Estimated
Outcome	
Quantity			
Total number of service contracts administered within the Family Support Program.	19	19	
Quality/Effectiveness			
Funded organisations’ satisfaction with government contract administration.	80%	80%	
Timeliness			
Contract payments disbursed within contracted timeframes.	95%	100%	
			
TOTAL COST ($’000)	$2  734.9	$2  734.9	
GOVERNMENT PAYMENT FOR OUTPUTS ($’000)	$2  725.8	$2  725.8	
Notes
1.	The 2004‑05 targets have been revised to reflect the impact of the Appropriation Act 2004-2005 (No. 2) where applicable.