Department of Justice and Community Safety

OUTPUT CLASS 1:  POLICY ADVICE
PRINCIPAL MEASURES	
OUTPUT 1.1:  POLICY ADVICE 	
Description:	Development of policy and legislation, and provision of legal policy advice to the Attorney‑General, Cabinet and related agencies on law and justice matters.  This service includes ministerial correspondence and briefings, carriage of the Department’s legislation program, scrutiny of bills and cabinet submissions and provision of Assembly and ministerial council support for the Attorney‑General.	

Measures	2004‑05
Targets1	2004‑05
Estimated
Outcome	
Quantity			
Number of projects (legislative, policy and administrative) 	140	140	
Number of advices	250	250	
Number of ministerial support items	1  200	1  200	
Quality/Effectiveness			
Compliance with ACTPS policy standards 	95%	95%	
Timeliness			
Compliance with ACTPS policy timeliness standard 	95%	95%	
Cost			
Cost per project (legislative, policy and administrative)	$31  046	$29  471	
Cost per advice	$2  620	$2  487	
Cost per ministerial support item	$794	$754	
			
TOTAL COST ($’000)	$5  954	$5  652	
GOVERNMENT PAYMENT FOR OUTPUTS ($’000)	$5  940	$5  794	
Notes
1.	The 2004‑05 targets have been revised to reflect the impact of the Appropriation Act 2004-2005 (No. 2) where applicable.

OUTPUT CLASS 2:  JUSTICE AND LEGAL SERVICES
PRINCIPAL MEASURES	
OUTPUT 2.1:  ADMINISTRATION OF JUSTICE	
Description:	To support judicial officers and tribunal members in the courts and tribunals, and to provide related services for the various jurisdictions of the courts and tribunals.	

Measures	2004‑05
Targets1	2004‑05
Estimated
Outcome	
Quantity			
Estimated number of court sitting days:			
	Court of Appeal 	70	70	
	Supreme Court 	920	920	
	Magistrates Court 	2  315	2  315	
Estimated number of matters lodged:			
	Court of Appeal 	80	80	
	Supreme Court 	2  300	2  300	
	Magistrates Court	31  500	31 500	
Estimated number of matters listed:			
	Court of Appeal 	250	250	
	Supreme Court 	7  400	7  400	
	Magistrates Court 	95  000	95  000	
Estimated number of matters finalised:			
	Court of Appeal 	50	50	
	Supreme Court 	2  400	2  400	
	Magistrates Court 	30  000	30  000	
Quality/Timeliness			
Client satisfaction as determined by annual survey:			
	Supreme Court	80%	80%	
	Magistrates Court	80%	80%	
Compliance with standards and/or statutory timeframes:			
	Supreme Court	80%	80%	
	Magistrates Court	100%	100%	
Cost			
Cost per matter:			
	Supreme Court and Court Appeal	$3  139	$3  373	
	Magistrates Court 	$520	$530	
			
TOTAL COST ($’000) 	$23  838	$24  713	
GOVERNMENT PAYMENT FOR OUTPUTS ($’000) 	$20  783	$20  965	
Notes
1.	The 2004‑05 targets have been revised to reflect the impact of the Appropriation Act 2004-2005 (No. 2) where applicable.

OUTPUT CLASS 2:  JUSTICE AND LEGAL SERVICES
PRINCIPAL MEASURES	
OUTPUT 2.2:  CRIME PREVENTION PROGRAMS	
Description:	The provision of crime prevention incentives by developing a fully coordinated approach across government and the community, that includes partnerships with the private sector.	

Measures	2004‑05
Targets1	2004‑05
Estimated
Outcome	
Quantity			
Number of community crime prevention programs and initiatives developed or maintained 	11	11	
Cost			
Cost of community crime prevention programs and initiatives ($’000)2	$1  119	$902	
			
TOTAL COST ($'000) 2	$1  119	$902	
GOVERNMENT PAYMENT FOR OUTPUT ($’000) 2	$1  113	$713	
Notes
1.	The 2004‑05 targets have been revised to reflect the impact of the Appropriation Act 2004-2005 (No. 2) where applicable.
2.	Variance is due to the application of 2004-05 general savings initiatives.

OUTPUT CLASS 2:  JUSTICE AND LEGAL SERVICES
PRINCIPAL MEASURES	
OUTPUT 2.3:  LEGAL ADVICE AND REPRESENTATION SERVICES	
Description:	To provide legal advice and representation to the Minister and Government in relation to:
•	the administration of Territory land and commercial matters;
•	matters relating to constitutional law, revenue law, administrative law and all legal aspects of governmental activity and dealings;
•	territory legislation and the preparation of statutory instruments;
•	civil litigation and claims by and against the Territory in contract, tort and under statute, including criminal injuries compensation claims; and
•	the recovery of debt owed to the Territory including bankruptcy, company winding up and property recovery matters.	

Measures	2004‑05
Targets1	2004‑05
Estimated
Outcome	
Quantity			
Number of advices provided	2  850	2  850	
Number of legal representations issued	1  700	1  700	
Quality			
Examination of criticisms and compliments with remedial action as necessary	100%	100%	
Timeliness			
Advice provided within 28 days	90%	90%	
Cost			
Average cost per advice2	$861	$1  478	
Average cost of legal representations 2	$1  420	$2  684	
			
TOTAL COST ($’000) 2	$4  868	$8  775	
GOVERNMENT PAYMENT FOR OUTPUTS ($’000)	$4  396	$4  650	
Notes
1.	The 2004‑05 targets have been revised to reflect the impact of the Appropriation Act 2004-2005 (No. 2) where applicable.
2.	The lower than expected result from the targeted total cost is largely the result of the significant additional expenditure which has been incurred in relation to the Coronial Inquest into the January 2003 bushfire.  The measure addresses only costs and no offset is made for reimbursement of expenses and revenue.  The costs associated with the Coronial Inquest into the bushfire, are reimbursed through the Territory’s insurance arrangements.

OUTPUT CLASS 2:  JUSTICE AND LEGAL SERVICES
PRINCIPAL MEASURES	
OUTPUT 2.4:  LEGISLATIVE DRAFTING AND LEGISLATION INFORMATION SERVICES	
Description:	•	Drafting ACT bills and subordinate laws;
•	Maintaining the ACT legislation register;
•	Notifying Acts, subordinate laws and statutory instruments under the Legislation Act 2001; and
•	Preparing legislation, legislative material and related information for publication.	

Measures	2004‑05
Targets1	2004‑05
Estimated
Outcome	
Quantity			
Pages of legislative manuscript prepared	70  000	70  000	
Quality			
Drafting error rate 	Less than 2%	Less than 2%	
Timeliness			
Respond to drafting instructions within 30 days	Greater than 85%	Greater than 85%	
Cost			
Cost per page of legislative manuscript prepared	$46.2	$46.7	
			
TOTAL COST ($’000) 	$3  231	$3  266	
GOVERNMENT PAYMENT FOR OUTPUTS ($’000)	$3  112	$3  084	
Notes
1.	The 2004‑05 targets have been revised to reflect the impact of the Appropriation Act 2004-2005 (No. 2) where applicable.

OUTPUT CLASS 2:  JUSTICE AND LEGAL SERVICES
PRINCIPAL MEASURES	
OUTPUT 2.5:  PUBLIC PROSECUTIONS	
Description:	The provision of service to prosecute indictable and summary offences in accordance with prosecution policy and guidelines, conduct appeals and assist the Coroner in Coronial proceedings.	

Measures	2004‑05
Targets1	2004‑05
Estimated
Outcome	
Quantity			
Person business days of prosecutor services 	5  555	5  555	
Concluded matters	14  900	14  900	
Quality			
Percent of convictions held	99%	99%	
Timeliness			
Percent of hearing briefs provided within 7 days of receipt from Australian Federal Police	90%	90%	
Percent of advices provided within 28 days	90%	90%	
Percent of representations considered within 7 days of receipt of AFP brief comments	75%	75%	
Cost			
Cost per prosecutor business day 	$1  175	$1  200	
			
TOTAL COST ($’000)  	$6  530	$6  666	
GOVERNMENT PAYMENT FOR OUTPUTS ($’000) 	$6  437	$6  497	
Notes
1.	The 2004‑05 targets have been revised to reflect the impact of the Appropriation Act 2004-2005 (No. 2) where applicable.

OUTPUT CLASS 2:  JUSTICE AND LEGAL SERVICES
PRINCIPAL MEASURES	
OUTPUT 2.6:  PROTECTION OF RIGHTS	
Description:	The provision of services:
•	by the Human Rights and Discrimination Commissioner (HRO) to inform the community (including ACT Government agencies) of their rights and responsibilities under the ACT Human Rights Act 2004 and ACT Discrimination Act 1991, and to investigate and, if appropriate, try to resolve formal complaints of discrimination, sexual harassment and racial vilification under the ACT Discrimination Act 1991;
•	by the Office of the Community Advocate (OCA) to represent the best interests of adults with a disability, and children and young people, through either individual or systemic statutory advocacy;
•	by the Ombudsman to resolve complaints arising from the acts, omissions, decisions and recommendations of Government agencies;
•	by the Privacy Commissioner to promote, monitor and enforce the protection of personal information held by ACT Government agencies;
•	by the Tenant’s Advisory Service (TAS) to promote and provide legal advice and information on tenant’s rights and responsibilities;
•	by the Office of Public Trustee relating to financial management of all Community Service Obligation cases including assistance provided to Australian Federal Police for callouts and arranging welfare funerals for insolvent deceased persons; and
•	under the Victims Services Scheme established by the Victims of Crime Regulations 2000.	

Measures	2004‑05
Targets1	2004‑05
Estimated
Outcome	
Quantity			
Occasions of service by the Human Rights Office under the ACT Human Rights Act 2004 and Discrimination Act 1991 	6  500	6 500	
Number of adults with a disability, or children and young people, represented by the OCA through individual statutory advocacy 	1  200	1 200	
Number of systemic statutory advocacy functions undertaken by the OCA to enhance service provision for children and young people 	19	19	
Number of CSO cases managed by the Public Trustee 	1  435	1 435	
Quality			
Annual survey of the OCA's performance with respect to individual statutory advocacy	90%	90%	
Annual survey of the OCA's performance with respect to systemic statutory advocacy 	80%	80%	
Compliance with ACT requirements of:			
­	Memorandum Of Understanding with the Ombudsman	100%	100%	
­	Service Level Agreement with the Tenant’s Advisory Service	100%	100%	
­	Agreement with the Privacy Commissioner	100%	100%	
Percentage of Customers/Clients/Service Providers / Stakeholders satisfied with Trustee Services	90%	90%	
Timeliness			
Compliance with standards and statutory requirements by:			
­	The OCA with respect to individual statutory advocacy	95%	95%	
The OCA with respect to systemic statutory advocacy 	80%	80%	
­	The Human Rights Office	100%	100%	
Cost			
Average cost of occasion of service by the Human Rights Office under the ACT Human Rights Act 2004 and Discrimination Act 1991	$131.5	$131.0	
Average cost per person assisted by the OCA 	$776.0	$786	
Average cost per systemic statutory advocacy function ($’000) 	$32.7	$33.1	
Costs under the Victims Services Scheme established by the Victims of Crime Regulations 2000  ($’000)	$1  229	$1  315	
Average cost per case managed – Public Trustee 	$418	$418	
			
TOTAL COST ($’000 	$5  269	$5  454	
GOVERNMENT PAYMENT FOR OUTPUTS ($’000) 	$4  999	$4  894	
Notes
1.	The 2004‑05 targets have been revised to reflect the impact of the Appropriation Act 2004-2005 (No. 2) where applicable.

OUTPUT CLASS 2:  JUSTICE AND LEGAL SERVICES
PRINCIPAL MEASURES	
OUTPUT 2.7:  ELECTORAL SERVICES	
Description:	The provision of services by the Electoral Commission to enable the conduct of elections and referendums, and the maintenance of the electoral roll and related programs.	

Measures	2004‑05
Targets1	2004‑05
Estimated
Outcome	
Quantity			
Number of people on electoral roll	224  000	230  200	
Number of elections/referendums conducted or assisted 	18	18	
Quality			
Compliance with standards 	100%	100%	
Percent of clients satisfied with electoral services	95%	95%	
Timeliness			
Compliance with standards and statutory requirements	100%	100%	
Election results finalised within standard	100%	100%	
Cost			
Average cost per elector for electoral services	$12.6	$12.0	
			
TOTAL COST ($’000) 	$2  813	$2  758	
GOVERNMENT PAYMENT FOR OUTPUTS ($’000) 	$2  693	$2  660	
Notes
1.	The 2004‑05 targets have been revised to reflect the impact of the Appropriation Act 2004-2005 (No. 2) where applicable.

OUTPUT CLASS 2:  JUSTICE AND LEGAL SERVICES
PRINCIPAL MEASURES	
OUTPUT 2.8:  CONSUMER TRIBUNALS	
Description:	To support consumer tribunals (Essential Service Consumer Council and the Consumer and Trader Tribunal).	

Measures	2004‑05
Targets1	2004‑05
Estimated
Outcome	
Quantity			
Estimated number of new matters received	850	850	
Estimated number of new matters listed 	830	830	
Estimated number of review matters listed 	1  200	1  200	
Estimated number of new and review matters heard	2  030	2  030	
Estimated number of matters finalised	700	700	
Quality/Timeliness			
Annual stakeholder meeting to assess client satisfaction	1	1	
Compliance with standards 	95%	95%	
Cost			
Cost per new and review matters heard 	$306	$309	
			
TOTAL COST ($’000) 	$621	$628	
GOVERNMENT PAYMENT FOR OUTPUTS ($’000) 	$0	$0	
Notes
1.	The 2004‑05 targets have been revised to reflect the impact of the Appropriation Act 2004-2005 (No. 2) where applicable.

OUTPUT CLASS 3:  REGULATORY SERVICES
PRINCIPAL MEASURES	
OUTPUT 3.1:  REGULATORY SERVICES	
Description:	Provision of regulatory services:
•	by the Registrar General, covering the registration of defined classes of documentation, including title of land, births deaths and marriages, business names, associations, bills of sale, deeds and the retrieval of information contained in the documentation;
•	by the Office of Rental Bonds, covering the lodgement of bonds, management of funds, and the payment of claims; and
•	by the Office of Fair Trading, in respect of fair trading, liquor regulation and agents.  By education of consumers and businesses as to their rights and responsibilities, provision of a client advisory and complaints resolution service, provision of licencing/registration service and compliance and enforcement program.	

Measures	2004‑05
Targets1	2004‑05
Estimated
Outcome	
Quantity			
Number of registrations and searches – Registrar General	170  000	170  000	
Number of rental bond transactions 	26  000	26  000	
Number of complaints handled and advice given – Fair Trading  	10  949	10  949	
Number of registrations, licences, permits and renewals – Fair Trading 	7  730 	7  730 	
Number of investigations, inspections and disciplinary proceedings – Fair Trading 	26  555 	26  555 	
Quality			
Client satisfaction as determined by survey – Registrar General	95%	95%	
Client satisfaction with service provided as determined by survey – Fair Trading 	90%	90%	
Timeliness			
Compliance with timeliness requirements registrations and searches – Registrar General	95%	95%	
Compliance with timeliness requirements of:			
Bond transactions - Office of Rental Bonds	95%	95%	
­	Fair Trading:			
a)	registrations, licences, permits and renewals			
b)	investigations, inspections and disciplinary proceedings			
c)	complaints	90%	90%	
Cost			
Average cost per registration or search – Registrar General	$22.3	$21.7	
Average cost per registration – Rental Bonds 	$22.0	$22.0	
Average cost per complaint and advice – Fair Trading 	$119	$116	
Average cost per license, registrations and renewals – Fair Trading 	$174	$170	
Average cost per inspection, investigation and prosecution – Fair Trading 	$49	$48	
			
TOTAL COST ($’000) 	$8  320	$8  126	
GOVERNMENT PAYMENT FOR OUTPUTS ($’000) 	$6  880	$6  816	
Notes
1.	The 2004‑05 targets have been revised to reflect the impact of the Appropriation Act 2004-2005 (No. 2) where applicable.

OUTPUT CLASS 4:  CORRECTIONAL SERVICES
PRINCIPAL MEASURES	
OUTPUT 4.1:  CORRECTIVE SERVICES	
Description:	Provision of services and advice regarding correctional issues, advice to courts and releasing authorities, the management of community based and custodial sentences and parole orders for the ACT and the processing of parole applications.	

Measures	2004‑05
Targets1	2004‑05
Estimated
Outcome	
Quantity			
Average number of remandees 	70	70	
Average number of prisoners	127	127	
Average number of periodic detainees 	25	25	
Number of Community Service Orders work hours 	22  000	22  000	
Number of assessment reports	1  420	1  420	
Average number of offenders under Community Corrections supervision 	1  200	1  200	
Number of considerations (including re-considerations) made by the Sentence Admin Board 	480 	480 	
Average number of home detention clients 	8	8	
Quality			
Percent of community correction orders successfully completed	85%	85%	
Number of deaths in Custody	0	0	
Number of escapes from Custody	0	0	
Timeliness			
Completion of prison project milestones within Planned Timeframes	100%	100%	
Percentage of pre-sentenced reports submitted within agreed timeframes	100%	100%	
Cost			
Cost per remandee per day 	$435.0	$435.0	
Cost per prisoner day (NSW) 	$200.0	$200.0	
Cost per Periodic Detention Detainee per day 	$328.0	$328.0	
Cost per Community Corrections offender per day	$13.7	$14.4	
Cost per consideration made by Sentence Admin Board 	$1  853.6	$1  900.0	
Cost per day of Court Transport Unit Operations 	$4  788.6	$4  788.6	
Cost per home detention day	$193.6	$201.0	
			
TOTAL COST ($’000)  	$30  144	$30  505	
GOVERNMENT PAYMENT FOR OUTPUTS ($’000) 	$29  266	$29  546	
Notes
1.	The 2004‑05 targets have been revised to reflect the impact of the Appropriation Act 2004-2005 (No. 2) where applicable.

EXPENSES ON BEHALF OF THE TERRITORY
	
EBT 1:  LEGAL AID COMMISSION (ACT)	
Description:	The Legal Aid Commission, established by the Legal Aid Act 1977, provides legal assistance in accordance with the Act.  The assistance may be provided by private legal practitioners or by the Commission’s own staff.  The Commission also represents regional residents whose legal proceedings take place in the Territory.	

Measures	2004‑05
Targets1	2004‑05
Estimated
Outcome	
Quantity			
Estimated number of:			
­	free Court Services 2	2  200	1  750	
­	advice and minor assistance	4  600	4  250	
­	telephone advice and information	11  500	11  000	
­	people attending education and information sessions3	2  800	1  500	
­	grants of Aid 	2  800	2  800	
Quality/ Effectiveness			
Complaints to the ACT Law Society sustained	0	0	
Timeliness			
Number of applications for legal assistance assessed within 10 working days	95%	95%	
Cost			
Average cost of financially finalised cases	$2  600	$2  600	
			
TOTAL COST ($'000) 	$6  143	$6  143	
EXPENSES ON BEHALF OF THE TERRITORY ($’000) 	$6  143	$6  143	
Notes
1.	The 2004‑05 targets have been revised to reflect the impact of the Appropriation Act 2004-2005 (No. 2) where applicable.
2.	Result is client driven. 
3.	Result is due to change of staff and periods of no staff.

EXPENSES ON BEHALF OF THE TERRITORY
	
EBT 2:  AUSTRALIAN FEDERAL POLICE	
Description:	The payment to the Australian Federal Police is for the provision of police services to the ACT Community.  It covers the protection of persons and property, crime prevention and detection and maintaining peace and good order and the enforcement of the ACT laws.	

Measures	2004‑05
Targets	2004-05
Estimated
Outcome	
There is a separate Purchase Agreement between the Minister for Police and Emergency Services and the Chief Police Officer of the ACT, performance measures are detailed in that agreement. 			
			
TOTAL COST ($'000) 	$90  838	$90  949	
EXPENSES ON BEHALF OF THE TERRITORY ($’000)  	$89  720	$89  720